Thank you for shopping with Aylo Jewels ! We’re committed to delivering your favorite anti-tarnish jewelry safely and on time.
Last updated: 16-10-2025
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time
- Standard Delivery: 4–7 business days (depending on your location).
- Express Delivery: Available in selected cities (2–4 business days).
- Delivery times may vary due to courier delays, weather conditions, or festive rush.
3. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- COD (Cash on Delivery) orders may include an additional handling charge.
4. Order Tracking
Once your order is shipped, we’ll share a tracking ID and link so you can easily check your delivery status.
5. International Shipping
Currently, we only ship within India. For international orders, please contact us directly at Aylojewels@gmail.com to check availability and shipping rates.
6. Delayed or Lost Packages
If your order is delayed or lost in transit:
- Contact us at Aylojewels@gmail.com or Instagram ( @aylojewels ) with your order ID.
- We’ll coordinate with our courier partner and update you promptly.
7. Address Errors
Please ensure that your shipping details are entered correctly. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
8. Contact Us
For any questions about your order or delivery, please reach out to:
📧 Email: Aylojewels@gmail.com
📱 Instagram: @aylojewels@gmail.com